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favorite this post Call Center Agents in BACOLOD I Basic English is accepted (BACOLOD, LUXUR PLACE) hide this posting unhide

compensation: 15,000 - 18,000 can increase depending on performance
employment type: full-time

JOB CATEGORY

• Handles inbound calls on the first call, through the use of proactive customer service and call control techniques and proven troubleshooting procedures
• Creates an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call
• Retains existing customer/services through the use of proactive customer service/consulting techniques and enabling customers to perceive value in the service
• Consistently improving product knowledge and understanding, participating in ongoing training in keeping with changing business strategies
• Manipulate systems and escalate issues to the appropriate personnel for final resolution•
Performs other duties as assigned

QUALIFICATIONS

• At least a high school graduate
• Typing speed of 30 WPM or greater
• No call center experience needed
• With average English communication skills (verbal and written)
• Willing to do shifting schedule
• Willing to start immediately
• Amenable to work in BACOLOD

PERKS AND BENEFITS

• Competitive salary package
• Account incentives
• Night differential
• Paid leaves
• Rice Allowance
• Medical and Life Insurance
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6868301925

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